smallrabbit935
January 01, 2020
"Decent Quality but Some Issues"
I've been buying shopping bags from this company for five years now, and overall, they've been pretty solid! However, my latest order had a bit of a hiccup—the grey in my logo turned out almost as light as the white, which made it hard to see the difference. They explained it was due to a change on their end. To their credit, they were quick to reprint them and didn’t charge me for the adjustment to a darker grey. But they mentioned that moving forward, I'd have to fork out $100 each time I wanted it matched. That kinda leaves a sour taste... they really ought to just match it without extra fees—adding a logo already costs a pretty penny!